First and foremost, you got to know marketing. And you've got to have allowance too to cover your expenses.
1. Field marketing
2. Telemarketing
3. E-mail marketing
4. Internet marketing
5. Media marketing or Advertising
6. Customer Service
Guidelines in Sales
1. Initial Phase
2. Sales Presentation
3. Close the Sale
Customer Service Goal:
To have a long-term Customer Relationship. It's all about relationships.
Deliver the Product
After-Sales Service
Repeat Sales
Referrals
CRM Guidelines and Approach:
Respond Promptly
Take Responsibility
Have a Purpose, Mission and Vision
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